If you are using theTwo-Factor Authentication (2FA) email option when logging into the Community Health Record (CHR), you may notice an error in delivery of your 6-digit code due to a issue that is unrelated to CliniSync. Please note that CliniSync’s vendor is actively working on a resolution. In the interim, please use the QR code option to access your login code. The Clinical User Guide here.
CliniSync has been alerted that the VA has identified a critical data omission in the JHIE Aggregated Continuity of Care Document (CCD) currently provided through eHealth Exchange and CommonWell networks. Please be aware that the Aggregated CCD is omitting the Allergy Reactions and Severity elements of documented Allergies.
Consent Notification Information
- 2016 Consent Notification FAQs
- Consent Trifold Including ‘Request to Change Consent’ Form
- Request to Change Consent Form
General Support Guide
For urgent issues you can reach a Support Analyst 24/7 at 1-800-645-8192.