Dave Zupkovich joined the Ohio Health Information Partnership in 2017 as a CliniSync Support Agent who initially served as the first line of communication when a client called in. After gaining a full understanding of our web applications through training and client scoping calls, he transitioned into a new position as our company’s first Application and Web Services Manager. In this position, he is responsible for the testing, implementation and further maintenance of changes deployed to our Community Health Record and Notify applications. He also serves as a support contact for questions that clients may have in addition to handling support-related communication and social media. Dave received his B.A. in Electronic Media and Marketing from the University of Dayton in the Spring of 2014. While in college he served as the Social Media Coordinator for the university’s Institute of Applied Creativity for Transformation (IACT). The institute focuses on creative change-making with a sustainable, humanity-centered focus that blends educational and vocational frameworks for self-determination and transdisciplinary transformation. Dave aims to use a creative approach to positively impact health IT.