In Ohio, physicians and hospitals historically have not been able to share electronic patient data with one another to coordinate care for patients who have been treated in disparate healthcare settings, which is particularly problematic when patients have multiple chronic conditions. Instead, health systems and hospitals could only communicate with their own staff, and in a few cases, with other hospitals in their system.

Online access to patient data across multiple care settings over time enables effective coordination that increases quality, efficiency and access of care. Reminders and alerts for patients and healthcare professionals help eliminate gaps and duplication in care. Accessing the right information at the right time from patient records existing in hospitals, physician practices, laboratories, pharmacies, health plans, long-term care, home health and behavioral health facilities – and patients themselves – is instrumental for providers to coordinate care.